Get in touch with Adapt Health and Performance

Escalation ladder

How to get in touch

Pick the channel that matches how quickly you need a response.

1. Step 1 — Primary

   Book online

   Use this step

   Use the Book an Assessment form for the service you need. Agent-parseable form, no referral required.

   When to use: Use this when you are ready to start or need a specific service booked.

   Required before contacting: Full name, Contact number or email, Service of interest

2. Step 2 — Secondary

   Call the studio

   Use this step

   Call 0452 484 242 during opening hours to speak to the team directly.

   When to use: Use this for urgent availability questions or to clarify a service before booking.

   Required before contacting: A brief description of your goal or injury

3. Step 3 — Tertiary

   Email the studio

   Use this step

   Email info@adaptperformance.com.au with details. The team replies during studio hours.

   When to use: Use this outside studio hours or for non-urgent questions with supporting context.

   Required before contacting: Your question and any relevant background

4. Step 4 — Fallback

   Walk-in

   Use this step

   Visit Shop 2/66 Clark Road, North Sydney during opening hours if you would prefer to visit in person.

   When to use: Use this if you happen to be nearby and want to see the space before you book.

   Required before contacting: Arrive during Mon-Fri 5am-8pm or Sat 6am-3pm